Privacy Policy

Your privacy is protected with the same care and respect we bring to every healing session.

Effective Date: 12/11/2025

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with the Mind Body Synergy Project, a healing initiative of the Thrive Now Foundation, an unincorporated, not-for-profit association based in Queensland, Australia.

By using our website, making a booking, or interacting with our practitioners, you consent to the practices outlined below.

1. Who We Are

The Mind Body Synergy Project is a wellness and healing initiative operating under the Thrive Now Foundation, an unincorporated not-for-profit association. Thrive Now Foundation is responsible for the management of your data and all client payments.

Website: https://mindbodysynergy.earth
Email: mindbodysynergymassage@gmail.com

2. What Personal Data We Collect

We may collect and store the following personal information:

Full name, email address, and phone number
Booking and appointment details
Health or consultation notes voluntarily shared with your practitioner
Payment information (when paying via EFTPOS, PayPal, or direct bank transfer)
Email communication and correspondence
Social media interactions (e.g., messages, comments, or shares)

3. How We Collect Your Data

Data may be collected through:

Online booking forms (via Timely)
In-person consultations or consent forms
Email or phone communication
Online payments and transaction records
Social media interactions (if you message or engage via platforms)

4. Why We Collect Your Data

We collect your data to:

Confirm and manage session bookings
Process receipts and payment confirmations
Send updates or respond to enquiries
Maintain accurate client records
Ensure duty of care in therapeutic settings
Comply with privacy laws and ethical guidelines

We only collect data that is necessary and relevant to our services.

5. How We Store and Protect Your Data

Your personal data is stored securely using:

Encrypted systems and password-protected devices
Secure third-party platforms (e.g. Timely, PayPal, Gmail)
Restricted practitioner-only access to client information

We do not sell or share your data with third parties unless required by law or to provide our services.

6. Third-Party Services

We use trusted external platforms to deliver key services. These may process or store your data in accordance with their own privacy policies:

Timely – for appointment scheduling and client history
Timely Privacy Policy
PayPal – for secure online payments
PayPal Privacy Policy
Hostinger – website and email hosting
Hostinger Privacy Policy
Google Maps – to show our location
Gmail/Email Services – for booking confirmations and client correspondence
Facebook / Instagram – for community connection and messaging
(See their respective privacy policies via Meta’s Privacy Center)

These services are selected based on their alignment with data protection and privacy compliance.

7. Client Sessions & Consent

By booking services with us (via Timely), you acknowledge and agree to our Private Agreement, which outlines your rights, our scope of practice, and the confidentiality framework we uphold.

This agreement is presented during the online booking process and/or at time of your appointment via our consultation intake form, and is available upon request.

8. Your Rights

You have the right to:

Request access to your personal data
Ask for corrections to any inaccurate details
Request deletion of your data (where legally permitted)
Withdraw consent for future communications or data use

To exercise these rights, please contact us at:
📩 mindbodysynergymassage@gmail.com

9. Cookies & Analytics

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser at any time.

We may also use analytics tools (e.g. Google Analytics) to track anonymous website traffic for performance and improvement purposes. These tools do not identify individual visitors.